Support
Support
DIVE World History
Frequently asked questions about DIVE World History, and how to contact us.
Frequently asked questions
Which chapters can I read for free?
The two prologues (4.6 billion years of Earth and 7 million years of humankind) are free to read. The first chapter of each unit can be read for 72 hours after watching one ad. After the time runs out, you can keep reading by watching another ad.
I can no longer read the chapters I bought.
Tap “Restore purchases” on the chapter selection screen. You need to be signed in with the same Apple Account you used to make the purchase. After you change devices or reinstall the app, this also makes the chapters you bought readable again.
What is the difference between buying a unit and the “Complete set”?
Buying a unit unlocks the chapters in that unit. The “Complete set” unlocks all main chapters, 1 through 37, and costs less than buying every unit separately. Either way, once you make any purchase, the ads at the end of chapters no longer appear.
Is my place in the story saved?
Your reading progress is saved for each chapter, and you can pick up where you left off with “Continue.” The record is stored only on your device, so it is deleted if you delete the app.
Contact us
If the answers above do not solve your problem, please contact us by email. To help us find the cause, please include the following:
- Your iPhone or iPad model
- Your iOS version
- The chapter and scene where it happened (roughly where, and what you were doing)
For how the app handles information, see the Privacy Policy. Privacy Policy